k777 Privacy Policy

1 Introduction and Scope

k777 is an online gaming and betting platform serving users in Bangladesh. When you visit our website, create an account, or use any of our services, you voluntarily provide certain information. This privacy policy sets out our responsibilities and commitments regarding that information.

This policy applies to all of k777's digital services — including the website, mobile app, and other connected platforms. By using our services, you are considered to have agreed to the terms of this policy. To understand the full rules governing use of our services, please read our Terms and Conditions page, which explains user responsibilities and obligations in detail.

2 Types of Information Collected

k777 collects the following categories of information:

2.1 Information You Provide Directly

When you register an account or fill out a form, the information you submit is collected. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• Your chosen username and password

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• Device IP address and operating system
• Browser type and version
• Pages visited, session duration, and navigation patterns
• Session data obtained from cookies (see Section 6 for details)

2.3 Transaction Information

A record of every deposit and withdrawal is kept, including the date, time, amount, payment method, and transaction status. These records are essential for financial security and dispute resolution.

3 Purpose of Information Use

k777 uses the information it collects only for specific and legitimate purposes, outlined below by category:

3.1 Service Operations

• Creating and managing accounts
• Verifying logins and maintaining security
• Processing deposits, withdrawals, and betting activity
• Providing bonuses, cashback, and VIP benefits

3.2 Communication and Support

• Providing customer support via live chat and email
• Sending important account notifications
• Sending security alerts and OTPs

3.3 Legal and Security Requirements

• Completing identity verification
• Preventing fraud, money laundering, and other illegal activity
• Complying with applicable laws and regulations

3.4 Service Improvement

• Analysing and improving the user experience
• Testing new games and features
• Identifying and resolving technical issues on the platform

4 Information Storage and Security

k777 follows industry-standard technologies and practices to keep your information secure. All data is transferred via SSL encryption, which prevents unauthorised access by third parties.

4.1 Technical Security Measures

• Data is transmitted using 256-bit SSL/TLS encryption
• Sensitive information (passwords, payment data) is stored in hashed and encrypted form
• Server access is strictly controlled and access logs are maintained
• Regular security audits are conducted

4.2 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, records may be kept for a specified period due to legal obligations and dispute resolution needs. Once that period has passed, data is securely deleted or anonymised.

5 Sharing Information with Third Parties

k777 generally does not share your personal information with third parties. However, limited information may be exchanged with the parties listed below in specific situations where it is strictly necessary for operating the service:

5.1 Service Partners

• Payment processors: bKash, Nagad, Rocket, Upay, and connected banks receive the information needed to complete transactions
• Game providers: The relevant studio may access limited session data to operate game-related functions
• Technology infrastructure providers: Organisations responsible for hosting and server management

5.2 Legal Obligations

Where required by a court order, government directive, or applicable law, k777 may be obliged to provide information to the relevant authorities. In such situations, no information is disclosed outside the applicable legal framework.

5.3 Business Changes

In the event of a business merger or restructuring, users will be notified in advance and their rights will remain protected under this policy.

6 Cookies and Tracking

The k777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies

• Essential cookies: Used to remember login sessions, security tokens, and language preferences — disabling these will prevent the site from functioning properly
• Performance cookies: Analytics data used to monitor page load speed and errors
• Preference cookies: Store your preferred game categories or interface settings

6.2 Cookie Controls

You can limit or disable cookies at any time from your browser settings. However, disabling essential cookies may cause issues with login and payment functions.

7 User Rights

All registered users of the k777 platform have the following rights regarding their personal information. These rights are part of our overall service framework — to learn more, read about k777's operations and commitments on the About Us page.

7.1 Right to Access Information

You can view and verify the information stored in your account at any time. Your name, contact details, and transaction history can be viewed directly from the profile section.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction through account settings or via the support team. Changes to identity-verified information may require additional verification.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, it may not always be possible to delete all information immediately.

7.4 Right to Data Portability

You may request a copy of your account information in a readable format. This request will be processed through the support team.

7.5 Right to Opt Out of Marketing Messages

If you do not wish to receive promotional messages from k777, you can update that preference from account settings. Essential transaction and security notifications will always be sent.

8 Account Deletion

You can request to permanently close your k777 account. Before starting this process, please make sure:

• There are no pending betting or withdrawal requests on the account
• The balance is zero or all withdrawals have been completed
• Any active bonuses have expired or been cancelled

Even after account closure, transaction records will be retained for a specified period as required by legal obligations, and will then be securely deleted.

9 Protection of Children and Minors

All k777 services are for persons aged 21 and above only. Registration or use of services by minors is strictly prohibited.

An age verification process is carried out at the time of account registration. If a user is found to be under 21, their account will be closed immediately and any collected information will be securely deleted.

k777 does not knowingly collect any information from minors. If a parent or guardian suspects that their child is using our platform, please contact the support team immediately.

10 Policy Changes

k777 may update this privacy policy from time to time. Changes to the policy may be made due to service improvements, legal changes, or technical upgrades.

For any significant changes, registered users will be notified in advance by email or platform notification. Continued use of the service after a change takes effect will be considered acceptance of the updated policy.

You can confirm you are viewing the latest version by checking the "Last Updated" date at the top of this page. If you have any questions about a previous version, please contact the support team.

11 Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The k777 support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

For answers to more general questions, visit our FAQ section, which contains answers to common questions about accounts, payments, and security.